Subway’s international headquarters are in Milford, Connecticut, with five regional centers supporting the business’s international operations. The regional offices for European franchises can be found in Amsterdam (Netherlands); the Australian and New Zealand locations are supported from Brisbane (Australia); the Asian locations are supported from offices in Beirut (Lebanon) and Singapore; as well as the Latin American support center is in Miami.
In 1965, Fred DeLuca borrowed $one thousand from friend Peter Buck to begin “Pete’s Super Submarines” in Bridgeport, Connecticut, as well as in the subsequent year, they formed Doctor’s Associates Inc. to oversee operations of the restaurants because the franchise expanded. The holding company derives its name from DeLuca’s goal to earn enough from the business to pay for tuition for medical school, as well as Buck’s possessing a doctorate in physics. Doctor’s Associates will not be affiliated with, nor endorsed by, any medical organization. In 1968, the sandwich shop was renamed “Subway”.
The first Subway on the West Coast was opened in Fresno, California, in 1978. The initial subway locations outside of North America opened in Bahrain in December 1984. The first Subway in the United Kingdom was opened in Brighton in 1996. In 2004, Subway began opening stores in Walmart supercenters and surpassed the amount of McDonald’s locations inside U.S. Walmart stores in 2007.
Since 2007, Subway has consistently ranked in Entrepreneur magazine’s Top 500 Franchises list. In 2015, it ranked #3 on the “Top Global Franchises” list and #1 as the “Fastest Growing Franchise”. At the end of 2010, Subway had become the largest fast food chain worldwide, with 33,749 restaurants – 1,012 greater than McDonald’s.
Subway restaurant in Stanhope, New Jersey (2018)
In January 2015, Suzanne Greco became president and CEO after her brother Fred DeLuca, the company’s first CEO, died of leukemia in September 2015 after being ill for two years.
In 2016, Subway closed countless restaurants inside the U.S., experiencing a net loss in locations the very first time. However, with 26,744 locations, it remained the most ubiquitous restaurant chain inside the U.S. (with McDonald’s within the #2 spot).
Interior of any Subway franchise in Huntington, Virginia designed in the newest style.
Also in 2016, Subway announced a brand new logo for your franchise, to be implemented in 2017. On July 17, 2017, Subway unveiled redesigned restaurants, dubbed “Fresh Forward.” Features include self-order kiosks; USB charging ports at tables; and new menu items, including additional condiments, and bread made without gluten. The company is piloting the modifications at 12 locations across the usa, Canada, and also the Great Britain, with lots of features anticipated to be implemented into stores worldwide at the end of 2017.
In 2017, the chain closed a lot more than 800 of the U.S. locations. In April 2018, the chain announced it would close about 500 more that year. According Abha Bhattarai in the Washington Post, this is because of three consecutive years of falling profits, and foot traffic in Subway stores reduced by 25 percent since 2012. Franchisees also complained that the company’s deep promotions further ate away at profits. Industry analysts like Bob Phibbs, chief executive of the Ny-based consulting firm Retail Doctor, say changing tastes on the part of consumers, who more frequently prefer locally sourced produce and hormone-free meat served by regional start-ups like Sweetgreen, especially in metropolitan areas, are the cause of the drop in Subway’s sales, as well as lack of market share to competitors. Included in this are fast-casual eateries and sandwich shops like Panera Bread, Au Bon Pain and Firehouse Subs, as well as food trucks, and food markets that offer freshly made meals at competitive prices. In January 2018, Subway invested $25 million in a re-branding campaign targeted at young consumers in order to revitalize its image and boost sales.
Since June 2017, Subway had approximately 42,000 locations in 111 countries worldwide, all independently owned. These locations are largely concentrated in North America, with 24,350 in the usa, 3,155 in Canada, and 929 in Mexico; this can be almost as many U.S. locations as McDonald’s and Starbucks combined. Outside North America, the countries using the most locations are Australia (approximately 1,400), Brazil (approximately 2,200), and also the Great Britain (approximately 2,300).
The chain has partnered with 4 delivery services to make this happen
Now you can get the Subway sandwiches delivered. Subway has partnered with four delivery providers to take the chain’s iconic menu to customers nationwide. Subway has made it feasible to get your tuna salad, green pepper and cheddar cheese footlong creation – or other things it really is you like – delivered to from Subway through UberEats, Grubhub, DoorDash and Postmates.
The Most Common Menu Items at America’s Top Chain Restaurants. The partnership includes delivery from nearly 9,000 Subway shops and includes the full menu. So, you can get chips, a drink, a sandwich, a salad, and a cookie all from Subway’s website and also have it brought to you through the closest available partner. “Delivery is a lot more than just giving our guests a method to order the sandwiches they want,” said Michael Lang, Subway’s senior director of global convenience, in a press release.
Subway has been struggling in recent years as other chain restaurants have started to offer its core offerings – sandwiches – and go following the lunch and delivery crowd. In 2017, the brand’s U.S. store count dropped by 900 locations, and earlier this season Subway announced plans to shutter 500 more locations. By making delivery on so many platforms, Subway looks to become better positioned to get some of the estimated 12 percent increase in food delivery on the next 5 years, according to a 2016 study conducted by Technomic.
The chain plans to continue rolling out delivery services at more Subway restaurants within the coming months. However, you won’t have the capacity to order a $5 footlong, as many Subways took the sale off of the menu. Didn’t realize Subway was changing?
The restaurant chain also has expanded its range of sauces to offer you habanero hot sauce, blue cheese dressing, pesto mayo, smoky BBQ sauce, tzatziki, seeded mustard, cranberry relish and tomato chutney. New menu items being made also include: Buffalo Chicken with Blue Cheese Dressing; Greek Lamb with Tzatziki; Mediterranean Chicken with Pesto Mayo; Smashed Falafel with Tzatziki and Turkey & Bacon with Cranberry.
The new Subway menu trial is underway. But the axing of some of Subway’s popular ingredients have recently sparked a social media backlash from customers. Subway fans have flooded the company’s Facebook page with complaints about removing carrots, Old English Cheese and pickles. A single person wrote: “Found out today is definitely the last day for carrot and Old English cheese and pickles already are gone. Today is my last subway meal RIP Subway”
‘Most kids love carrot’ Another wrote: “I don’t realize why you will get rid of carrots! Most kids love carrot inside their subway menu prices and once your kids will only have a cheese & carrot subway (still purchase an entire price sub glazpn only 2 fillings) it’s very disappointing! I’m all for new menu’s but seriously losing a staple like carrot is ridiculous! Maintain the basics for the kids and so the adults can try the brand new menu. You’ll lose plenty of families, just saying!”
Other Subway fans were pleased with a few of the new additions, but agreed that others should stay. On fan posted: “Just tried your new trial menu at your stalls for my usual Monday sub. How dare you take away my Old English and Pickles. They’re the very first 2 essential ingredients in any sub. And don’t be touching the Chipotle. My god, the Chipotle stays. PS: Nice touch on the Habanero sauce and Feta. Classy.”